TERMS & CONDITIONS
Effective Date: July 01, 2026
These Terms & Conditions ("Terms") govern your access to and use of the website Integracasemedia.com (the "Site") and the services provided by Integra Case Media ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
1. ACCEPTANCE OF TERMS
By accessing or using the Site or Services, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
2. DESCRIPTION OF SERVICES
Integra Case Media operates as a consumer data vendor. We collect information from consumers who have expressed interest in Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) matters through our own advertising campaigns, and we provide that information as consumer records to our business clients (Social Security Disability law firms, licensed attorneys, and Eligible for Direct Pay Non-Attorney (EDPNA) advocates, collectively "Clients").
We sell consumer data records for a flat fee. We do not recommend, endorse, or vouch for any Client to any consumer; we do not participate in forming any attorney–client or representative relationship; and our compensation does not depend on whether any consumer retains a Client or obtains benefits. Clients independently determine whether and how to contact consumers and whether to offer representation. We are not a law firm, we do not provide legal advice, and we do not represent any consumer in any legal matter.
Our Services include:
Provision of exclusive consumer records relevant to SSDI/SSI matters
Real-time record delivery via API, webhook, email, or CRM integration
Data qualification and filtering based on Client-specified criteria
Customer support and account management
3. CONSUMER RECORD DISCLAIMER
No Guarantees
While we strive to provide high-quality, exclusive consumer records, we make no guarantees regarding:
Contact rates or response rates
Retention or sign-up rates
SSA claim approval, benefit award, or fee-payment rates
Revenue, fee income, or profit results
Record volume or availability
Specific outcomes or results
Performance depends on numerous factors outside our control, including your intake and follow-up process, responsiveness, screening standards, the consumer's medical eligibility and work history, Social Security Administration determinations, market conditions, and consumer behavior.
Data Quality Standards
We implement qualification and verification processes to support record quality. However, we cannot guarantee that every record will meet your expectations or result in a signed representation agreement or an approved claim.
Exclusivity
Unless otherwise specified, consumer records are provided exclusively to one Client and are never resold or redistributed to multiple buyers. If you discover a record was provided to another party in violation of this section, contact us immediately at [email protected] for investigation and resolution.
4. CLIENT RESPONSIBILITIES
As a Client of Integra Case Media, you agree to:
Provide accurate information about your record criteria and filters
Maintain a functional CRM or data management system capable of receiving real-time record data
Contact consumers promptly upon delivery to maximize contact rates
Use consumer records solely for the purpose of evaluating and offering disability representation services
Not resell, redistribute, or share consumer record data with third parties without our prior written consent
Treat consumer health and personal information confidentially and in accordance with all applicable data privacy laws
Honor consumer opt-out and do-not-contact requests
Compliance Obligations Applicable to All Clients
Regardless of Client type, you agree to comply with all applicable local, state, and federal laws governing your communications with consumers and your handling of consumer data, including the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule (TSR), applicable consumer data privacy laws, and any state statutes governing the solicitation of legal-services clients (including runner, capper, and solicitation statutes that may apply to attorneys and non-attorneys alike).
Compliance Obligations Specific to Client Type
Licensed attorneys and law firms: You are responsible for maintaining your bar license(s) in good standing and for compliance with all applicable State Bar professional responsibility and legal advertising rules regarding the use of externally sourced consumer data, solicitation, client intake, co-counsel arrangements, and the practice of law in each jurisdiction in which you operate.
Eligible for Direct Pay Non-Attorney (EDPNA) advocates: You are responsible for maintaining your EDPNA eligibility and for compliance with the Social Security Administration's Rules of Conduct and Standards of Responsibility for Representatives (20 CFR §§ 404.1740 and 416.1540) and all other SSA requirements applicable to representatives.
You acknowledge that you, and not Integra Case Media, are solely responsible for your communications with consumers and for your compliance with all laws and rules that govern you, whether as a licensed attorney, an EDPNA advocate, or otherwise.
5. PAYMENT TERMS
Pricing
Pricing is determined based on record type, qualification criteria, geography, and volume. Specific pricing will be provided in your service agreement or quote.
Billing
Payment terms will be specified in your service agreement. Typical arrangements include:
Prepayment for a specified number of records
Monthly invoicing based on records delivered
Automatic billing via credit card or ACH
Late Payment
Failure to pay invoices on time may result in suspension or termination of Services. We reserve the right to charge interest on overdue balances at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
Taxes
You are responsible for all applicable taxes, duties, and government fees associated with your purchase of Services.
6. REFUND POLICY
Record Credits
We evaluate record quality issues on a case-by-case basis. If a record is demonstrably invalid due to:
Incorrect or disconnected phone number
Fake, fraudulent, or nonsensical information
Duplicate delivery (same record delivered twice to the same Client)
Failure to meet agreed-upon qualification criteria
we will issue a credit or replacement record upon verification.
No Refunds for Non-Conversion
We do not issue refunds or credits simply because a consumer did not respond, was not interested, did not sign a representation agreement, or did not result in an approved claim. Performance depends on factors outside our control. No credits are given for consumers who are determined by the Client to have a weak medical case or insufficient work history after contact is made.
Refund Requests
All refund or credit requests must be submitted within 7 days of record delivery to [email protected] with supporting documentation (call logs, recordings, screenshots, etc.).
7. INTELLECTUAL PROPERTY
All content, trademarks, logos, and materials on the Site are the property of Integra Case Media or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content on the Site without our prior written consent.
8. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Integra Case Media and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, revenue, data, business opportunities, or goodwill, arising out of or related to your use of the Services.
Our total liability for any claim arising out of or related to these Terms or the Services shall not exceed the amount you paid to us in the 12 months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
9. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Integra Case Media and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
Your use of the Services
Your violation of these Terms
Your violation of any applicable laws or regulations, including communication, consumer privacy, and legal advertising laws
Your violation of any third-party rights
Your use or misuse of consumer record information
Your communications with consumers
10. TERMINATION
We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, with or without notice.
You may terminate your use of the Services at any time by contacting us at [email protected].
Upon termination:
Your access to the Services will cease
You remain responsible for any outstanding payments
Provisions of these Terms that by their nature should survive termination will remain in effect, including payment obligations, intellectual property rights, disclaimers, and limitations of liability
11. MODIFICATION OF TERMS
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Effective Date" at the top of this page and notify you as required by law.
Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Services.
12. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms shall be governed by and construed in accordance with the laws of the United States of America and the State of Florida, without regard to conflict of law principles.
Any disputes arising out of or related to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction.
You waive any right to participate in a class action lawsuit or class-wide arbitration.
13. SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
14. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Integra Case Media regarding the Services and supersede all prior agreements, understandings, and communications.
15. CONTACT INFORMATION
If you have questions about these Terms, please contact us:
Integra Case Media Email: [email protected] Website: Integracasemedia.com
16. WAIVER
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Integra Case Media.
17. ASSIGNMENT
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.
18. FORCE MAJEURE
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, government actions, or failures of third-party services.
19. HEADINGS
The section headings in these Terms are for convenience only and have no legal or contractual effect.
20. ELECTRONIC COMMUNICATIONS
By using the Services, you consent to receive electronic communications from us. These communications may include notices, agreements, disclosures, and other information. You agree that all agreements, notices, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.